Client Continuity

A well known rule of marketing is that it is easier to keep an existing customer than it is to acquire a new one.  When you have historical customer data collected over years of interactions, you have the means to stay top of mind with them through communications that are based on your knowledge of what they need and when they need it.

You should have this goal:  Every contact should make customers feel special and appreciated.  They will begin to look forward to hearing from you and will also become more inclined to share their thoughts and needs.

Case Studies

See our award nominated Client Continuity case study which demonstrates an approach that not only shows appreciation but also has a personal touch that strengthens the bond between provider and customer.

Valentine's Day Raffle Program – Case Study